Shipping Policy

Customer Service

We are dedicated to providing quality products that meet all expectations set forth by our design team. All products are tested under varying conditions and inspected prior to shipping to ensure the consistency and quality expected. You can count on every product to be highly functional with 100% satisfaction. In the event you encounter a manufacturing defect, or are not satisfied with the product purchased, please feel free to contact us at the information given below so we may correct the issue immediately. All feedback and suggestions are appreciated in order to better service our customers.

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Shipping Policy

All orders are shipped within 48 hours of payment processing.  Once shipped, you will receive a tracking number to confirm shipment and allow you to track delivery of your order.  If an order must be canceled post payment processing, you may email sales@rivercitywashers.com for support.